1. Introduction
Welcome to Ascend Careers. We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the data we collect through our website at ascendcareers.co and our related services.
By using Ascend, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
AAccount Information
When you create an account, we collect:
- Email address and password
- Name and professional headline
- Profile photo (optional)
- Contact information
PProfessional Information
To provide personalized career services:
Work history, education, skills, achievements
Target roles, locations, salary expectations
Jobs applied to, status, cover letters
Schedules, prep notes, mock transcripts
Objectives, milestones, progress tracking
AIAI Coaching Data
When you use Aria (AI career coach):
- Chat conversation history
- Weekly check-in responses
- Daily briefing engagement
- Skill assessments and progress
$Payment Information
We do not store credit card numbers. Payment processing is handled entirely by Stripe.
We receive: Stripe customer ID, subscription status, and purchase history.
3. How We Use Your Information
Core Services
Generate personalized resumes, cover letters, and interview prep
AI Features
Enable Aria to provide personalized career guidance
Job Matching
Calculate match scores and discover opportunities
Application Tracking
Help you manage and track applications
Interview Prep
Conduct mock interviews and provide feedback
Career Planning
Generate roadmaps and track milestones
Communication
Send briefings, reminders, and celebrations
Improvement
Analyze usage to improve our platform
4. Third-Party Services
We integrate with these services to provide our features:
OpenAI
Powers AI features including resume generation, mock interviews, and career coaching.
View Privacy Policy →5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion at any time.
Upon deletion request: We will delete or anonymize your data within 30 days, except where required for legal or business purposes.
6. Data Security
Encryption
Data encrypted in transit using TLS/HTTPS
Authentication
Secure authentication via Firebase Auth
PCI Compliant
Payment processing through Stripe
Access Controls
Limited employee access to data
7. Your Rights
Depending on your location, you may have these rights:
Request a copy of your data
Fix inaccurate information
Request data deletion
Get a portable copy
Unsubscribe from emails
Contact privacy@ascendcareers.co to exercise these rights.
9. Children's Privacy
Ascend is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your residence, including the United States. By using Ascend, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: