1. Agreement to Terms
These Terms of Service govern your access to and use of Ascend Careers website and all related services, including our AI-powered career coaching platform, job application tools, and interview preparation features.
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Eligibility
You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that:
3. Account Registration
When creating an account, you agree to:
- Accurate Information
Provide accurate, current, and complete information
- Maintain Updates
Promptly update your account information
- Password Security
Keep your password confidential and secure
- Account Responsibility
Accept responsibility for all activities under your account
- Security Alerts
Notify us immediately of any unauthorized access
4. Service Description
Ascend provides an AI-powered career development platform:
Job Discovery
AI-powered job matching and discovery
Application Management
Track and manage job applications
Resume Builder
AI-assisted resume creation
Cover Letters
Personalized cover letter generation
Interview Prep
Mock interviews with AI feedback
Career Coaching
Personalized guidance from Aria
Interview Sprint
Intensive company-specific prep
Auto-Apply
Automated job applications
5. Pricing & Billing
Subscription Plans
Basic access with limited features
Auto-apply, unlimited resumes
All Apply features + unlimited mocks
Full suite with premium support
One-Time Purchases
Interview Sprint Basic
$149
7-day intensive prep
Interview Sprint Pro
$249
Extended + unlimited mocks
Billing: Subscriptions are billed monthly through Stripe. Cancel anytime through your account settings. No refunds for partial months.
6. User Content
Your Content
You retain ownership of all content you upload or create, including resumes, cover letters, and career goals. You grant us a limited license to use this content solely to provide the Service.
Content Accuracy
You are responsible for ensuring your content is accurate and does not misrepresent your qualifications. Submitting false information may have legal consequences.
AI-Generated Content: You are responsible for reviewing and verifying all AI-generated content before use. We do not guarantee its accuracy or suitability.
7. Prohibited Uses
You agree not to use the Service to:
8. Auto-Apply Feature Terms
If you use our Auto-Apply feature, you acknowledge:
- Applications are submitted on your behalf using your information
- You are responsible for configuring appropriate filters
- Review and adjust your settings regularly
- We are not responsible for unintended applications
- Employers may have their own terms regarding automated applications
- Success rates vary and are not guaranteed
9. Intellectual Property
The Service and its original content, features, and functionality are owned by Ascend and protected by international copyright, trademark, and other intellectual property laws. Our trademarks and logos may not be used without prior written permission.
10. Third-Party Services
The Service integrates with third-party services including OpenAI, Firebase, Stripe, and job board APIs. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for their availability, accuracy, or conduct.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- We disclaim implied warranties of merchantability and fitness
- No warranty the Service will be uninterrupted or error-free
- No warranty regarding AI-generated content accuracy
- No warranty that use will result in employment
We do not guarantee employment outcomes. Success depends on many factors outside our control.
12. Limitation of Liability
To the maximum extent permitted by law, Ascend shall not be liable for indirect, incidental, special, consequential, or punitive damages including:
Liability Cap: Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.
13. Termination
We may suspend or terminate your account at any time, with or without cause or notice. You may terminate your account through settings.
Upon termination, your right to use the Service ceases immediately and we may delete your content per our Privacy Policy.
14. Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes by posting updated Terms and updating the date. Continued use after changes constitutes acceptance.
15. Governing Law
These Terms shall be governed by the laws of the State of Delaware, United States. Disputes shall be resolved in Delaware courts.
Dispute Resolution: Before filing a claim, contact us at legal@ascendcareers.co to attempt informal resolution within 30 days.
16. Contact Us
If you have questions about these Terms, please contact us: